Welcome to Crystal Lighting. By accessing or using our website and placing an order, you agree to be bound by these Terms of Service. Please read them carefully before using our services.

1. General Information

Crystal Lighting is a United States-based online lighting store, operating from 18001 Gale Ave, City of Industry, CA 91748. By using our website, you agree to comply with all applicable laws and regulations governing the use of our website and online purchases.

2. Orders and Payments

  • All orders are processed securely through authorized payment providers.
  • Payment must be completed in full before an order is confirmed or shipped.
  • All prices are listed in United States Dollars (USD $) and may change without prior notice.
  • Customers are responsible for providing accurate billing, shipping, and contact information when placing an order.

3. Shipping and Delivery

  • Crystal Lighting ships only within the United States.
  • Orders are processed within 1–3 business days.
  • Standard delivery typically takes 4–7 business days, with a total estimated delivery time of 5–10 business days.
  • Free standard shipping is available on all orders.
  • Larger fixtures may ship in more than one box, and those boxes can arrive on different days.
  • Crystal Lighting is not responsible for shipping delays caused by carriers, severe weather, holidays, or other circumstances beyond our control.

4. Returns and Refunds

  • Eligible items may be returned within 30 days of delivery.
  • Approved returns must follow the instructions outlined in our Return & Refund Policy.
  • Return shipping is free, and no restocking fees apply.
  • Refunds are processed within 7 business days to the original payment method after the returned item has been received and inspected.
  • Fixtures that have been installed are not eligible for return.
  • Please refer to our Return & Refund Policy for complete details.

5. Product Information

We strive to provide accurate product descriptions, images, dimensions, and pricing. However, actual colors and finishes may vary slightly due to monitor settings, ambient lighting conditions, and individual device displays. Glass and crystal components may also show minor variation between individual pieces.

Please check the stated dimensions, weight, and bulb requirements before ordering, and confirm that the fixture suits your ceiling height and electrical setup.

All products are sold as described. Crystal Lighting is not responsible for damage, misuse, improper care, or alterations made after delivery.

6. Installation and Safety

Hardwired fixtures, including chandeliers, pendant lights, and wall sconces, should be installed by a licensed electrician in accordance with local electrical codes.

Customers are responsible for ensuring that the ceiling, junction box, or mounting surface can safely support the weight of the fixture. Crystal Lighting is not liable for injury, property damage, or product damage resulting from improper installation, unsuitable mounting, or use of bulbs exceeding the stated wattage rating.

7. Intellectual Property

All content on this website, including but not limited to text, images, graphics, logos, icons, and website design, is the property of Crystal Lighting and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

8. Limitation of Liability

Crystal Lighting shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our total liability, where permitted by law, is limited to the amount paid for the product giving rise to the claim.

9. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice.

Any changes will be posted on this page. Continued use of our website after changes are posted constitutes your acceptance of the updated Terms of Service.

10. Governing Law

These Terms of Service and any agreements for services provided by us shall be governed by and construed in accordance with the laws of the State of California, United States.

11. Contact Information

For questions regarding these Terms of Service, please contact us: